If you run a WooCommerce store, then you’ve probably heard that ChatGPT now lets users shop for products directly inside the chat interface. A user asks something like “I need a blue yoga mat under $40” and ChatGPT responds with actual products from registered merchants, complete with prices and stock availability.
It is a brand new sales channel but most WooCommerce store owners have no idea how to get listed.
In this guide, I’ll show you exactly how to get your WooCommerce products appearing in ChatGPT’s shopping results.
I’ll cover everything from registering as an OpenAI merchant to generating your product feed and submitting it for approval.
Here is a quick overview of topics covered in this guide:
ChatGPT Agentic Commerce — also called ChatGPT Shopping — is a feature that lets people discover products inside a ChatGPT conversation and click through to buy from the merchant’s store.
Here’s what the customer experience looks like: a user asks ChatGPT something like “I need a blue yoga mat under $40” and ChatGPT responds with actual products from registered merchants, complete with prices and stock availability.
The user then clicks through to your WooCommerce store to complete the purchase.
This works through the Agentic Commerce Protocol (ACP), which is a system that connects your WooCommerce store to ChatGPT’s shopping layer. ChatGPT reads your product feed, understands what you sell, and surfaces your products in relevant conversations.
OpenAI launched the merchant program in late 2025. It’s currently live for U.S. merchants, with global expansion rolling out.
Why Sell on ChatGPT with WooCommerce?
High-Intent Product Discovery: Your products appear directly in ChatGPT’s shopping results when users ask relevant, specific questions. This places your brand in front of customers at the exact moment they are seeking expert guidance and recommendations.
Direct Store Traffic and Retention: Since users click through to your WooCommerce store to complete their purchase, you keep full ownership of the customer relationship. This allows you to capture email sign-ups, build brand loyalty, and manage your own customer data without a middleman.
Increased Revenue via Contextual Upsells: Driving users to your own site means you can present them with relevant upsells, cross-sells, and order bumps at the point of purchase. For most stores, this added revenue per order makes product discovery a more profitable long-term strategy than restricted native checkout options.
Seamless Integration with Clean Data: Providing a compliant product feed with identifiers like GTIN or MPN ensures your store is “AI-ready.” This structured data helps ChatGPT understand your catalog perfectly, leading to more accurate and frequent recommendations.
Overall, connecting your WooCommerce store to ChatGPT allows you to bridge the gap between AI-driven research and your own high-converting checkout experience.
What You’ll Need Before You Start
Before going through the steps, make sure you have:
Products with accurate data — titles, descriptions, prices, and stock status
Product identifiers (GTIN or MPN) for each product (I cover how to add these in Step 2)
How to Sell on ChatGPT with WooCommerce (Step by Step)
Here’s how to get your WooCommerce store set up to appear in ChatGPT’s shopping results, starting with the merchant application.
Step 1: Register as a merchant with OpenAI
The first thing you need to do is apply to become an OpenAI merchant.
You’ll need to fill in your business details, your region, the types of products you sell, and agree to their policies.
After you submit, you’ll get a confirmation email. OpenAI reviews your application and contacts you when the next stage opens, which is when you’ll be asked to provide your product feed.
There’s no official timeline published. From what merchants have reported, the initial review can take anywhere from a few days to a few weeks.
The key thing: apply now. The earlier you’re in the queue, the sooner you’ll get access as OpenAI expands the program.
Step 2: Add GTIN or MPN identifiers to your WooCommerce products
This step confuses most WooCommerce store owners, and it’s the step almost no guide online explains properly.
OpenAI requires each product in your feed to have a unique identifier. The two types it accepts are:
GTIN (Global Trade Item Number): the barcode number on a product. It includes UPCs (12 digits), EANs (13 digits), and ISBNs. If you’re reselling other brands’ products, then their GTIN is usually on the product packaging or the manufacturer’s website.
MPN (Manufacturer Part Number) — the reference number a manufacturer uses to identify a specific product. If you make your own products, then your internal part number works here.
To add these identifiers in WooCommerce, go to Products » All Products, open a product, scroll down to the ‘Product data’ section, and look for the ‘SKU’ field.
You can use the SKU field for your MPN if you don’t have a separate GTIN field available.
Below that you will find the option to add GTIN, EAN, UPC, and ISBN.
Tip: If you have a large product catalog then updating products one at a time could take some time. However, if you are in a hurry, simply go to WooCommerce » Products, click ‘Export’ to download your product data as a CSV file. You can open this file in a spreadsheet app like Microsoft Excel or Google Sheets. Add your GTINs or MPNs and then re-import the CSV back to your WooCommerce store.
It is the most powerful WooCommerce product feed plugin on the market that supports ChatGPT / OpenAI as well as Google Shopping, TikTok, several advertising platforms, and popular comparison engines.
This helps you showcase your products on multiple platforms, including OpenAI / ChatGPT.
Upon activation, you’ll need to visit the Product Feed » License page to enter your license key. You can find this in your AdTribes account dashboard.
Once you have activated the license, you are ready to set up your product feed for OpenAI / ChatGPT.
Step 4: Configure and Generate Your Product Feed
After activating the plugin, navigate to Product Feed » Create Feed in your WordPress admin.
From here, enter a name for this feed and choose your country. After that, select ‘OpenAI Product Feed’ under the Channels option.
Below that, you need to select the file format for your feed. I recommend using JSONL because it is OpenAI’s preferred format.
Click ‘Save & Continue’ to move on to the next screen.
This will bring you to the Field Mapping step. Most OpenAI attributes are pre-filled, so you just need to review and confirm the mappings or fill in any empty ones.
If you have custom fields that are not listed, you can add them manually by clicking the ‘+Add custom field’ button at the bottom.
Once finished, click the ‘Save & Continue’ button.
After that, the plugin will take you to the Data Manipulation tab.
Here you can set up advanced manipulation like changing a field to be used as a different data point.
If you are unsure, simply skip this by clicking the ‘Save Changes’ button.
Next, the plugin will take you to the Filters and Rules settings. This allows you to create custom filters and display rules for your feed.
This allows you to track your ChatGPT feed performance in Google Analytics.
Bonus Tip: The easiest way to set up Google Analytics is by using MonsterInsights. It is the best Google Analytics plugin for WordPress and comes with powerful eCommerce conversion tracking features.
Finally, click the ‘Generate Product Feed’ button to save and generate your OpenAI product feed.
Step 5: Submit Your Product Feed to OpenAI
Once OpenAI approves your merchant application (from Step 1), they’ll send instructions to submit your product feed through the merchant portal.
Go to Product Feed » Manage Feeds page and copy your ChatGPT product feed URL.
Now, you need to submit the feed URL to OpenAI by following the instructions in the email they sent you. They will run an automated validation process against their commerce specifications. This usually takes 24 to 48 hours.
If your feed fails validation, then the portal will tell you which fields are missing or incorrectly formatted.
Common issues include:
Missing GTIN or MPN on some products
Price formatted incorrectly (needs to include currency code)
Product images that are too small or using an unsupported format
Fix whatever the validator flags, regenerate your feed, and resubmit.
Once your feed passes validation, your products will start appearing in ChatGPT’s shopping results for relevant user queries. Users will see your products, click through to your WooCommerce store, and complete their purchase there, where you can also offer them relevant upsells or cross-sells to increase the order value.
This is the most common sticking point. If you resell other brands’ products, the GTIN is usually on the product packaging, in your supplier’s product sheet, or on the manufacturer’s website. If you make your own products, you can use your own MPN, a part number you create and assign consistently.
Handmade or one-of-a-kind items can use a unique MPN formatted something like YOURSTORE-ITEM-001. For digital products or services, check OpenAI’s current merchant spec because requirements for non-physical products may differ.
How long does OpenAI merchant approval take?
OpenAI doesn’t publish an official timeline. From what merchants have shared publicly, the initial review takes anywhere from a few days to a few weeks. After approval, feed validation typically takes 24 to 48 hours.
The practical advice: apply as early as possible. The queue is real, and early applicants get access first.
Can I sell digital products on ChatGPT?
Physical products are the primary focus of ChatGPT’s current commerce feature. Digital downloads, subscriptions, and services may have different requirements or may not yet be supported. Check OpenAI’s current merchant guidelines for the latest on non-physical product categories because this is an area where the program is likely to expand.
Will this replace my WooCommerce store?
No. ChatGPT commerce is an additional sales channel, not a replacement for your store. Your WooCommerce site remains your primary storefront and the system that processes all orders.
How much does it cost to sell on ChatGPT?
Registering as a merchant and submitting a product feed is free. You’ll need a product feed plugin, check the plugin’s website for current pricing.
OpenAI hasn’t announced any platform fee or revenue share for sales made through ChatGPT, but check their current merchant terms before launching.
Do customers need a ChatGPT account to buy?
Customers need to be signed into a ChatGPT account to interact with the shopping feature. Browsing and seeing products in chat results works for most users.
Start Getting Your WooCommerce Products Discovered in ChatGPT Today
ChatGPT’s commerce channel is genuinely new territory for WooCommerce store owners.
The good news: getting your products listed is more straightforward than it looks. It’s mainly a matter of working through the steps in the right order.
Most store owners focus on getting more traffic, but more visitors won’t help if your landing pages and cart setup are confusing. You can double your WooCommerce revenue by fixing the ‘leaky’ parts of your checkout process where 70% of shoppers typically drop off.
I’ve tested dozens of funnel builders on live stores to see which ones actually reduce cart abandonment without requiring a developer. The good news is that you can build a professional path that guides visitors from their first glance to a final purchase in just a few hours.
In this guide, I’ll show you exactly how to set up a beginner-friendly WooCommerce funnel without coding or complex enterprise tools.
🗺️ Here’s What You’re Building
Before diving in, here’s the complete funnel you’ll have by the end of this guide — so you know exactly where each step is taking you:
A landing page that captures attention and focuses visitors on one product or offer
A lead capture form that collects emails from visitors who aren’t ready to buy yet
Upsell and cross-sell offers that increase how much each customer spends
An optimized checkout that removes friction and builds trust at the final step
A post-purchase email sequence that turns one-time buyers into repeat customers
A WooCommerce sales funnel is a simple, step-by-step path that turns casual visitors into paying customers — and then into repeat buyers.
Instead of hoping someone lands on your store and buys right away, a funnel guides them from “just browsing” to “take my money.”
Think of it like shopping at a supermarket. You walk in and notice products on display (awareness), compare brands and prices (interest), and then head to the checkout (decision). If the experience is good, you come back the following week (retention).
And I’ve seen that when store owners understand these stages clearly, their conversions improve almost immediately. That’s because they take the guesswork out of sales — and start guiding.
The 4 Stages of a WooCommerce Sales Funnel
To make this simple, I have broken down a WooCommerce sales funnel into four core stages:
Awareness — How Visitors Discover Your Store: This is where people first find you. It could be through Google search, social media, ads, or a blog post.
Interest / Consideration — Capture Attention & Build Desire: Now they’re browsing your products. They’re comparing options, reading descriptions, checking reviews, and deciding if your store feels trustworthy.
Decision / Purchase — Convert Browsers into Buyers: This is the checkout moment. Your goal is to remove friction, build confidence, and make buying easy.
Retention / Loyalty — Turn first-time buyers into Repeat Customers: After the purchase, you follow up. Email marketing, discounts, loyalty rewards, and great support help bring them back.
💡 Pro Tip: A sales funnel only works if people are actually coming to your store. That’s why the first step is making sure your WooCommerce site gets traffic.
Improving your SEO is key — optimizing product pages, meta titles, and site structure will help more visitors find your store. To get started, I recommend checking out our guide on WooCommerce SEO.
Now that you understand these four stages, let’s look at how to actually build them.
The steps in this tutorial will map perfectly to this journey, helping you turn theory into a working funnel.
Set Up Your Store for Funnel Success: Checklist for Beginners
Before building your funnel, you must have the right foundation in place.
Here is a checklist of the essentials you need to get started:
WooCommerce Installed – WooCommerce is the backbone of your online store. It handles your products, inventory, and checkout process. Think of it as the engine that powers your store — without it, there’s no way to sell anything online.
Payment Gateway – You need a way to accept payments from your customers. Stripe and PayPal are the most popular options, and using one (or both) makes sure your buyers can pay easily and securely.
Funnel or Page Builder plugin – This is what lets you create landing pages, product pages, and the different steps of your sales funnel. I recommend tools like SeedProd and FunnelKit because they make it easy to design pages that guide visitors toward buying.
Email Marketing Service – A key part of any funnel is following up with potential buyers. An email marketing service lets you capture leads, send promotions, and nurture visitors who didn’t buy the first time.
If you’re overwhelmed — don’t worry, I’ve got you covered. Follow our guide on WooCommerce Made Simple to easily set up your store.
💡 Pro Tip: A slow store can lose visitors before they even see your products, which can hurt your funnel from the start.
At WPBeginner, our team has tested dozens of hosts to find options that give your store better speed, a free SSL certificate, and even a free domain.
Popups, lead magnets, and conversion-focused campaigns
$49/month (Growth Plan, billed annually)
⭐My Recommendation: For beginners, I usually suggest FunnelKit and SeedProd. Both are easy to use, full-featured, and well-supported. This makes it easy to create a complete WooCommerce funnel without coding.
The first step in your WooCommerce sales funnel is creating a landing page that actually converts.
A landing page is more than just a product page. It’s a focused space designed to guide visitors toward one specific action, like making a purchase.
I’ve seen many beginners skip this step and lose potential customers because their homepage is too cluttered or confusing.
A well-designed landing page removes distractions, clearly communicates your product’s value, and sets the stage for the next steps in your funnel.
What Makes a Landing Page Convert?
To get the most out of your funnel, each landing page should include key elements that guide visitors naturally toward buying.
Here’s why each one is important:
Headline with Product Benefit: Your headline is the first thing visitors see. Make sure it clearly answers: “What’s in it for me?” If it doesn’t grab attention, people will leave immediately.
Product Image or Product Video: Showing your product in action or highlighting it in a high-quality image helps visitors quickly understand what they’re buying and increases trust. Videos, especially, can boost conversions by giving a realistic sense of the product in use.
Social Proof (Reviews and Ratings): Visitors trust other customers more than marketing copy. Displaying testimonials, reviews, or star ratings builds credibility and reassures buyers that they’re making a safe choice.
Benefit-Focused Description: Focus on what the product does for the customer, not just its features. Clear benefits answer the question, “Why should I buy this?” and help motivate the visitor to take action.
Single, Prominent CTA Button: One clear call-to-action removes confusion and makes it obvious what the next step is. Multiple buttons or unclear CTAs can distract visitors and lower conversions.
For this, I recommend SeedProd. It’s the best WordPress page builder for conversion-focused landing pages because it’s drag-and-drop, beginner-friendly, and fully compatible with WooCommerce.
Several of our partner brands have used SeedProd to build landing pages for new product launches, email campaigns, and special promotions — and they’ve actually seen measurable boosts in conversion rates.
SeedProd comes with:
Pre-built templates optimized for conversions – You don’t need to design from scratch.
WooCommerce blocks (Pro version) – Display product grids, featured products, or bestsellers directly on your landing page.
Countdown timers and lead capture forms – Perfect for promotions and lead generation.
Email integration – Automatically connect with your email marketing service to follow up with leads.
Live Preview – Lets you preview your landing page on both desktop and mobile, so you know exactly how it will look to visitors.
You can also experiment with its AI website builder to quickly generate layout ideas or product sections.
Once your landing page is ready, you need to capture leads. This allows you to engage visitors who aren’t ready to buy yet, so you can follow up later and guide them toward a purchase.
To encourage sign-ups, you need a lead magnet — something valuable you give visitors in exchange for their email address.
Free shipping – A simple incentive that can push hesitant buyers to convert.
Downloadable guide – A PDF, checklist, or tutorial related to your products.
Members-only sale – Exclusive access makes people feel special and motivates sign-ups.
To capture these leads, I recommend OptinMonster, which is my go-to tool for creating high-converting optins.
Many of our partner brands use it to promote products, grow their email lists, and recover visitors who were about to leave — and it consistently helps improve sales.
Its Exit-Intent technology, flexible templates, and drag-and-drop editor make it easy to create forms that actually work, even if you’re new to lead generation.
You can create popups, floating bars, slide-ins, or inline forms, and integrate them with your email marketing service to deliver lead magnets via email, direct download, or both.
First, you’ll need to sign up for an OptinMonster account (Growth Plan) and connect it to WooCommerce. Then, choose your campaign type and select a template that fits your lead magnet.
From there, you can customize the text, images, buttons, and success message, then publish your optin form on your landing page.
Capturing an email is only half the job. What you do with that email in the next 48 hours has a bigger impact on conversions than the signup form itself.
Here’s a simple three-email welcome sequence you can set up with FunnelKit Automations to move new subscribers toward their first purchase:
Email 1 — Immediate (0 minutes): Deliver the lead magnet. Keep it short. Include the discount code, download link, or access details they signed up for. End with one sentence introducing your store.
Email 2 — Day 2: Share your story or your product’s origin. This builds trust and makes your brand memorable before you ask for a sale. Include a soft CTA like “Browse our bestsellers.”
Email 3 — Day 4: Make a direct offer. Remind them of their discount if they haven’t used it, highlight your most popular product, and include a clear “Shop Now” button. Create light urgency by noting the offer expires soon.
This sequence works because it delivers value first, builds familiarity second, and only asks for a purchase once trust is established.
Upsells and cross-sells turn interested buyers into higher-value customers by offering relevant products that naturally complement their purchase.
Type
Example
How It Helps
Upsell
Suggesting a larger size or premium version of a product
Encourages customers to spend a little more for a better version of what they’re already buying
Cross-sell
Recommending complementary products, like a phone case with a new phone
Boosts order value by offering items that pair naturally with the main purchase
Downsell
Offering a slightly cheaper alternative when the customer hesitates
Recovers potentially lost sales by giving customers a lower-cost option instead of leaving empty-handed
Which Products Should You Upsell — and at What Price?
Not every product is a good upsell candidate, and offering the wrong one at the wrong price can actually hurt conversions.
Here’s how to choose wisely:
Price the upsell at 25–50% of the original product. If someone is buying a $40 item, a $15–$20 upsell feels reasonable. A $60 upsell feels like a trick.
Choose products that enhance the original purchase. The best upsells make the main product work better or last longer, like a carrying case for a camera, extra blades for a razor, a recipe book for a kitchen tool.
Limit offers to one or two at a time. More than two recommendations creates decision fatigue and often results in the customer choosing none.
Use a downsell if they decline. If a customer skips your upsell, a cheaper alternative — rather than nothing — recovers some of that lost revenue. For example, if they pass on a $25 premium bundle, offer a $10 single add-on instead.
Pre-Purchase vs. Post-Purchase: When to Show the Offer
Timing matters as much as the offer itself. The two main moments to present upsells each have different strengths:
Timing
Where It Appears
Best Used For
Conversion Rate
Pre-purchase
Product page or cart
Complementary add-ons, bundles, upgrades
Lower but adds to cart value before checkout
Post-purchase
Order confirmation page or email
Consumables, accessories, related products
Higher — buyer’s wallet is already open
Post-purchase upsells tend to convert better because the customer has already committed to buying from you, so the psychological barrier is gone.
Once you know what to offer and when, the next step is setting it up without touching any code. For this, I recommend the Merchant plugin by aThemes.
Next, you must make the checkout as smooth as possible. Even a great WooCommerce funnel loses sales if the checkout is slow or confusing. Optimizing this stage turns more browsers into buyers by removing friction at the final step.
Here are some tips to improve your checkout experience:
1. Enable Guest Checkout
Allowing guest checkout reduces friction for first-time shoppers who do not want to create an account.
Fortunately, it’s easy to set up. In your WordPress dashboard, go to WooCommerce » Settings » Accounts & Privacy and check the ‘Enable guest checkout’ box.
This small change can make a big difference in your conversions.
📍Note: If you sell recurring subscriptions or memberships using plugins like WooCommerce Subscriptions, you’ll still need to require account creation.
You can easily enable the account creation settings on this exact same Accounts & Privacy page.
2. Add a Progress Indicator
A progress indicator helps shoppers see where they are in the checkout process, which reduces uncertainty and keeps them moving toward completing their order.
It’s especially useful for multi-step checkouts, where customers might otherwise feel unsure how many steps are left.
With FunnelKit Funnel Builder, you can easily add visual breadcrumbs or step indicators to your checkout pages. The plugin comes with pre-made checkout templates that include progress indicators, so you don’t need to design anything from scratch.
You can also customize colors, fonts, and layout to match your store’s branding, making sure the checkout feels professional and trustworthy.
Trust badges reassure customers that their payment data is secure. This small visual cue can make a big difference, especially for first-time buyers who might be hesitant to enter their details.
I recommend using the Merchant plugin to easily display SSL certificates, trust badges, or money-back guarantees anywhere on your cart or checkout pages without using code.
If you’re using FunnelKit, many of the pre-built checkout templates already come with trust badges included. This means you can have a professional, conversion-ready checkout page without any extra setup.
Long and complicated checkout forms are one of the biggest reasons shoppers abandon their carts. The more information you ask for, the more time it takes — and the more chances buyers have to second-guess their purchase.
I always recommend keeping your checkout fields limited to what’s absolutely necessary.
For most WooCommerce stores, you typically only need:
First and last name
Email address (for order confirmation and follow-ups)
Shipping address (if selling physical products)
Billing address (if different from shipping)
Payment details
If you’re selling digital products, you can often remove shipping fields entirely, which makes checkout even faster.
The Merchant plugin makes this much easier by offering a fast, mobile-optimized one-page checkout template for WooCommerce.
Instead of spreading fields across multiple steps, it keeps everything clean and streamlined on a single page.
Merchant also includes a visual builder, so you can fully customize your checkout layout without code. You can adjust the structure and control exactly which form fields appear.
5. Show Cart Summary
A clear cart summary helps shoppers review their order without leaving the product page. When customers can easily review what they’re buying — including product details, quantities, pricing, and totals — they’re less likely to hesitate or abandon their cart.
I suggest using a sliding side cart to keep customers engaged while showing their quantities and totals instantly.
The FunnelKit Cart plugin makes this easy by offering a customizable slide-in cart that appears when customers add a product.
📍Note: Make sure to go to WooCommerce » Settings » Products and uncheck “Redirect to the cart page after successful addition” so your slide-in cart works perfectly.
After optimizing your checkout layout and showing a clear cart summary, the next step is making it easy for customers to pay.
Providing multiple payment methods ensures shoppers can choose the option they trust, which reduces abandoned carts and increases conversions.
For this, I suggest using the FunnelKit Payment Gateway for Stripe to accept credit cards and popular digital wallets directly on your WooCommerce checkout.
For additional trusted options, enable PayPal or Authorize.Net. Familiar payment brands help first-time buyers feel confident completing their purchase.
Take a look at our guide to WordPress payment processing for more information on payment providers, setup, and best practices.
7. Offer Coupons as Incentives
Coupons encourage shoppers to finish their purchase. Offering a discount can tip hesitant visitors toward converting and can also increase the average order value when used strategically.
I recommend using Advanced Coupons to create BOGO deals or product-specific discounts that increase your average order value.
Here are some types of coupons you can try:
Percentage off – A classic discount, like 10% off the total order.
Fixed amount off – Subtract a set dollar amount from the order total.
Free shipping – Remove shipping costs to make checkout more appealing.
Buy One, Get One (BOGO) – Encourage shoppers to add more products to their cart.
Product-specific discounts – Offer deals on select items to promote key products.
With Advanced Coupons, you can easily create these coupons and control their rules, limits, and expiration dates.
Optional Advanced Tweaks to Optimize the WooCommerce Checkout
Once your basic checkout is optimized, there are a few advanced tweaks that can give your funnel an extra boost:
Add Order Bumps – Order bumps are small, optional offers presented at checkout to encourage customers to add a complementary product.
Reduce Friction with Chatbots and FAQs – Answering customer questions in real-time can prevent abandoned carts. A chatbot or a quick FAQ section on your checkout page gives shoppers the confidence to complete their purchase.
Optimize the Thank-You Page – The thank-you page isn’t just a confirmation, it’s another chance to engage customers. With SeedProd, you can design visually appealing thank-you pages that include upsells, cross-sells, or social sharing prompts to encourage repeat purchases.
After capturing a sale, your funnel isn’t done — retention is just as important as acquisition. I’ve seen many online store owners focus only on the first purchase, but turning buyers into repeat customers is where your revenue really grows.
This is also where loyalty programs, referrals, and post-purchase follow-ups come in.
One of the most effective ways to stay engaged with customers is through post-purchase emails. These emails go straight to your buyer’s inbox while their experience is still fresh, giving you a chance to:
Thank them for their order
Ask for feedback via a short survey
Offer a small incentive, like a coupon, for leaving a review or completing the survey
To make this effortless, I recommend FunnelKit Automations, the best WooCommerce automation plugin I’ve tested.
It comes with pre-built Post-Purchase Sequence workflows that can automatically send thank-you emails, surveys, or follow-ups after an order.
With FunnelKit, you can automatically trigger emails after purchase, customize the email content to include surveys, discounts, or product recommendations, and track engagement over time.
This plugin also handles abandoned cart recovery, letting you automatically send gentle reminders, social-proof follow-ups, and even last-chance offers.
When to Send Abandoned Cart Emails (Timing That Works)
The timing of your abandoned cart sequence has a significant impact on recovery rates. Send too early and you feel pushy; wait too long and they’ve already bought from a competitor.
Here’s a three-email sequence that consistently performs well:
Email 1 — 1 hour after abandonment: A gentle, friendly reminder with no discount. Simply show them what they left behind and make it easy to return. Many people abandon carts due to distraction, not hesitation, so this email catches them.
Email 2 — 24 hours after abandonment: Add a little social proof. Include a customer review of the product they abandoned, or mention how many people have bought it recently. This addresses hesitation without using discounts.
Email 3 — 72 hours after abandonment: Make your strongest offer. This is where you introduce a time-limited discount or free shipping incentive. Keep the urgency genuine, so a coupon that expires in 24 hours should actually expire.
📍 Note on benchmarks: The figures in the table above are general starting points, not universal targets.
A 1–4% conversion rate is typical across ecommerce broadly, but your actual healthy range depends heavily on your industry, product price, and traffic source. A luxury goods store converting at 0.8% may be outperforming a budget accessories store converting at 3%.
Use benchmarks to spot problems, not to judge success because what matters most is whether your numbers are improving month over month.
This helps you spot friction points in your funnel, optimize pages, tweak offers, and improve follow-up emails.
For example, a high cart abandonment rate might mean your checkout process is too long, or you need stronger incentives like coupons or upsells.
To easily track these metrics, I recommend using MonsterInsights. It easily integrates with WooCommerce and Google Analytics, letting you see how each step of your funnel is performing in one place.
Tracking metrics tells you where your funnel is leaking. A/B testing tells you how to fix it. The idea is simple: show two versions of the same page or element to different visitors and measure which one converts better.
The golden rule of A/B testing is to only test one variable at a time. If you change your headline and your CTA button color simultaneously and conversions improve, then you won’t know which change caused it.
Here’s what to test, in order of impact:
Headline on your landing page — This has the highest potential impact because it affects every visitor. Try two different value propositions and see which one holds attention longer.
CTA button text and color — Small wording changes (“Get My Kit” vs “Shop Now”) can produce surprisingly large differences in click-through rates.
Lead magnet offer — Test a 10% discount against free shipping to see which drives more opt-ins from your specific audience.
Email subject lines — Your abandoned cart and welcome emails live or die by their subject line. Most email platforms let you split-test these automatically.
Upsell placement — Test showing your upsell on the product page versus the post-purchase confirmation page and compare average order values.
Run each test for at least two weeks, or until you have a minimum of 100 conversions per variant — whichever comes later. Ending tests too early based on early data is one of the most common mistakes that leads to false conclusions.
Post-Launch 30-Day Optimization Plan for WooCommerce Funnel
Now that your WooCommerce sales funnel is live, the real work begins: tracking performance and fine-tuning your funnel for maximum conversions.
This roadmap helps you catch technical issues early and scale the strategies that drive the most revenue:
Week 1: Observe – I always tell store owners to resist the urge to make changes immediately. Watch how visitors move through your funnel, monitor conversion numbers, and run a few test transactions to ensure everything works as expected.
Weeks 2–3: Test — This is when you experiment, but be strategic about it. Start with the changes most likely to move the needle, and only test one thing at a time so you know what caused any change in results. Here are the highest-priority tests to run first:
Swap your landing page headline with an outcome-focused alternative and compare time-on-page
Change your primary CTA button text from something generic (“Buy Now”) to something specific (“Get My [Product Name]”)
Test your abandoned cart email subject line — try a curiosity-based version (“Did you forget something?”) against a direct one (“Your cart is about to expire”)
Try removing one or two checkout fields and measure whether cart completion rates improve
Week 4: Scale – Once you know what’s working, expand it. Increase ad spend, boost email frequency, or apply successful tactics to other products. This is where your funnel starts delivering real, measurable results.
Keep track of every change and outcome. This helps you build a playbook for future funnels and improves long-term performance.
This way, you’re not just launching a funnel—you’re actively optimizing it for growth and higher revenue.
Frequently Asked Questions About WooCommerce Sales Funnel
Here are some of the most frequently asked questions I receive about building and optimizing WooCommerce sales funnels.
Do I need a plugin for a WooCommerce sales funnel?
Not necessarily, but using a plugin is highly recommended for beginners. Plugins like FunnelKit, SeedProd, or Merchant make it much easier to create landing pages, lead capture forms, upsells, and automated emails without coding.
How much does a WooCommerce sales funnel cost?
It can be free or paid, depending on the tools you choose:
How long does it take to build a WooCommerce sales funnel?
You can set up a funnel in about 3–5 hours using pre-made templates and drag-and-drop tools like FunnelKit or SeedProd. More complex funnels with custom automations may take longer.
Can I build a WooCommerce sales funnel without coding?
Yes! All the steps—from landing pages to checkout optimization and automated emails—can be done with click-and-type tools like FunnelKit, Merchant, and SeedProd.
What is the best WooCommerce funnel plugin?
For beginners, FunnelKit is highly recommended. It combines landing pages, checkout optimization, upsells, and automations in one easy-to-use platform.
I hope this article helped you learn how to create a WooCommerce sales funnel. The most successful WooCommerce stores don’t just sell products. Instead, they guide shoppers through a friction-free experience. By setting up a clear funnel today, you are building a system that grows your revenue on autopilot.
Your store might have exactly what a visitor needs. But if they can’t find it easily, then they’ll leave without buying.
A product quiz fixes that by asking a few short questions, returning a tailored recommendation, and capturing their email address in the same step. It’s one of the easiest ways to make product recommendations feel more personal.
Plus, quizzes are interactive and fun to take, which keeps users engaged. Rather than pushing products, you’re helping customers discover what fits them best.
In this guide, I’ll show you how to create a product quiz in WordPress that not only recommends the right products to get more sales but also helps grow your email list. 📨
🧑💻 Quick Answer: How to Build a Product Quiz in WordPress
Method 1: Using WPForms – Enable Quiz Mode, use the conditional logic to direct users to specific product outcome pages, and connect to email services like Constant Contact to send automated follow-ups.
Method 2: Using Thrive Quiz Builder – Use advanced, built-in features like custom splash pages, product category sorting, and lead-generating opt-in gates to capture email addresses right before revealing users’ results.
Why Create a Product Quiz in WordPress?
A product quiz isn’t just a fun extra for your online store. It helps visitors quickly find what they need without feeling overwhelmed.
Here’s why it works so well:
Keeps people engaged – Quizzes are interactive, so visitors are more likely to stick around and complete them.
Makes choices easier – Instead of browsing dozens of products, users get a few options that actually fit their needs.
Boosts sales – Personalized recommendations feel more relevant, which helps people feel confident about buying.
Captures leads naturally – You can ask for an email at the end in a helpful, low-pressure way.
Improves your marketing – Group users based on their answers and send more targeted emails or SMS later.
Reveals what customers want – Learn key details like budget, goals, or preferences.
For example, let’s say you sell coffee beans in your online store.
You could create a quiz like “Find Your Perfect Coffee Beans” where the results guide customers to options like Smooth & Chocolatey, Bold Espresso, or Fruity & Light blends.
After someone finishes the quiz, you can send helpful tips based on their result, share product links that match their needs, and even offer a small coupon code to encourage their first purchase.
Then later, you can follow up with refill reminders when their products might run out, or suggest upsells like coffee filter paper and other add-ons that fit their routine.
Here are a few more quiz ideas to get you inspired:
Outcome / results pages are custom landing pages on your website where users are sent after finishing the quiz.
They’re incredibly important because they show the final personalized product recommendation and guide users toward making a purchase right away.
So, before you start with one of the methods in this tutorial, you’ll need to design your outcome pages.
Design Your Results Pages
Here’s a simple rule of thumb: you’ll need one results page for each quiz outcome. So if your quiz has three possible results, then you’ll create three separate pages.
The process is straightforward—it’s just like creating a new page in WordPress.
Head over to Pages » Add New Page and give it a name that matches the outcome, like “Smooth & Chocolatey Results.”
A short description — two or three sentences explaining why it suits the quiz taker’s answers.
A CTA button linking directly to the product page so they can buy or learn more in one click.
You’ll want to keep each results page focused on a single recommendation. The visitor just told you exactly what they’re looking for through their answers, so this is your chance to meet that need clearly, without distractions.
🎖️ Best for: Online store owners who want a reliable way to create a product quiz and build targeted email lists using the best quiz builder and email marketing service.
In this method, I’ll show you how to build a product quiz using WPForms. It’s the best WordPress form builder plugin, and its built-in Quiz addon makes creating product recommendation quizzes simple.
This plugin also integrates with popular email marketing services like Constant Contact, making it easy to grow your email list as users complete your quiz.
At WPBeginner, we use WPForms for our contact forms, annual reader surveys, and more, so we’ve seen how flexible it is in real use. You can learn more in our full WPForms review.
✅ What You’ll Need
WPForms Pro ($199.50/yr) – required for conditional confirmations and quiz features
📌 Important: Constant Contact’s free plan doesn’t include email automation. You’ll need a Standard plan or higher if you want follow-up sequences to run automatically after the quiz. Check your plan before you get to Step 6 so you’re not caught off guard.
Step 1: Set Up Your Constant Contact Account
Before you touch WordPress, you need to make sure that you have an email marketing service ready. This saves you from having to jump between tabs later.
If you don’t have an account yet, go to the Constant Contact website and sign up. The free plan is fine to start, and you can upgrade later if you want automations.
Once you’re in, create a separate email list for each quiz outcome you’re planning.
For context, Constant Contact uses lists (not tags), so each result needs its own list. For example, I’ll make a list for quiz takers whose results are “Smooth & Chocolatey,” “Bold Espresso,” and “Fruity & Light.”
To create a list, simply go to Audience » List and segments and click ‘Create new’ in your Constant Contact account.
Note:
My tip is to use clear, descriptive names from the start because WPForms will use these lists to automatically sort subscribers based on their quiz results. Having them ready now lets you plug everything in quickly in the next step.
Step 2: Install WPForms Pro and the Quiz Addon
Now let’s set up WPForms in WordPress so that you can start creating your product recommendation quiz.
To get WPForms Pro, you can go to the WPForms website to sign up. Click the ‘Get WPForms Now’ button, pick a plan, and complete the check out process.
📝 Note: To create quizzes, you’ll need the WPForms Pro plan or higher, as the Quiz Addon is included in those licenses. If you’d like to explore the basics first, you can start with the free version of WPForms before upgrading.
Upon signup, you can download your WPForms .zip file and copy your license key.
Next, head over to Plugins » Add Plugin in your WordPress admin dashboard.
Then, you can click on ‘Upload Plugin’ up top.
In the file uploader, click ‘Choose File’ to upload your WPForms .zip file you just downloaded.
To complete installation, click ‘Install Now’ and then ‘Activate.’ See our guide on how to install a WordPress plugin if you need help with this part.
Next, you’ll need to activate your license to unlock the plugin’s premium features.
From your WordPress dashboard, go to WPForms » Settings, enter your license key in the ‘License Key’ field, and click ‘Verify Key’.
Once WPForms is active, you’ll also need to install the Quiz addon.
Go to WPForms » Addons, use the search box to find the Quiz addon, and click the ‘Install Addon’ button.
That’s it. You won’t see any big changes yet because the addon just unlocks quiz features inside the form builder, which you’ll use in the next step.
Step 3: Build the Product Quiz Using WPForms
Now for the fun part: building the actual quiz.
From your admin area, head over to WPForms » Add New to add a form.
For a product quiz, I’ll show you how to start with the blank form template and build the logic and recommendations from the ground up using the Quiz addon.
📝 Note: WPForms Pro comes with an AI form builder that lets you create a form in seconds using a prompt. You can also pick from 2,100+ ready-made templates and customize one for your quiz.
To get started, enter a name for your form at the top of the screen, like “Find Your Perfect Coffee Beans.”
Then, hover over the ‘Blank Form’ option and click ‘Create Blank Form’ to open the form builder.
From here, head over to Settings » Quiz inside the form builder to enable Quiz Mode.
This is what allows WPForms to track scores and map answers to outcomes.
It’s a good idea to save your form right after turning on Quiz Mode so you don’t lose any progress. You can find the ‘Save’ button in the top-right corner of the form builder.
With Quiz Mode enabled, WPForms will ask you to choose a quiz type.
You’ll see three options: Graded Quiz, Personality Quiz, and Weighted Quiz. For a product recommendation quiz like this, go ahead and select ‘Personality Quiz’, since it groups users based on their preferences rather than scores.
Next, you can add a title and description for your quiz:
Title – This appears at the top of your quiz, so keep it clear and engaging. For example: “Find Your Perfect Coffee Beans”. It’s simple and tells visitors exactly what they’ll get.
Description – Optional, but helpful for setting expectations. You might write: “Answer a few quick questions to discover the coffee beans that match your taste.”
You’ll want to keep the description short: 1-2 sentences is enough to spark interest without slowing people down.
Before adding questions, you’ll need to set up the possible results users can get at the end of the quiz. These should match the email lists you created earlier in your email marketing service since each result will be connected to a specific list.
To do this, go to the ‘Personality Types’ section in the Quiz settings.
For my coffee quiz, I’ll use:
Smooth & Chocolatey – for users who prefer rich, mellow flavors
Bold Espresso – for users who enjoy strong, intense coffee
Fruity & Light – for users who like bright, acidic, and complex notes
I recommend adding 3–5 results. This keeps things clear, makes it easier to map answers, and helps you guide users toward the right product.
You can use the ‘–’ or ‘+’ buttons to remove or add more results as needed.
Once you’re done, click ‘Save’ so everything is ready when you start adding your quiz questions.
Now, we’ll head over to the ‘Questions’ tab in the WPForms builder to add the questions.
To add a question, simply drag a field from the left-hand panel into your form.
WPForms offers several formats that work well for product quizzes:
Multiple Choice — best for most questions since users can pick one clear answer
Dropdown — useful if you have longer answer options
Checkboxes — great when users can select multiple preferences
For the best experience, I recommend using ‘Multiple Choice’.
Drag the field from the left-hand panel into your quiz form.
Then, click on it to add your question and answer choices using the settings panel on the left.
🧑💻 Pro Tip: If you’re not sure what options to include, you can use the built-in AI Choices feature. Just click ‘Generate Choices,’ enter a short prompt, and WPForms will suggest relevant answers. You can tweak these to better match your audience.
Once your questions are in, you can connect each one to a result (the personality type).
Next to each option, you’ll see a dropdown where you can assign it to the most relevant result.
For example, for my “How do you usually take your coffee?” question, my mapping might look like this:
“With milk or cream” → Smooth & Chocolatey
“Black, no sugar” → Bold Espresso
“Black but I enjoy lighter brews” → Fruity & Light
This is the most important step to review. Go through each question one more time to make sure every answer is correctly mapped because this ensures users get accurate product recommendations.
Also, double-check that every answer choice is assigned to a result. WPForms calculates outcomes based on these mappings, so even one missing link can throw off the final recommendation.
Once everything looks good, click ‘Save’.
Step 4: Break Your Product Quiz as a Multi-Page WPForms Form
Next, you’ll organize your quiz across multiple pages – turning your quiz into a step-by-step flow automatically, with a “Next” button between pages.
Start by adding a page break to separate your quiz questions from the results step. Just drag the ‘Page Break’ field from the left panel into the preview area.
Once it’s in place, click on the field to customize it.
For your product quiz, you could use a message like: “Almost done! Where should we send your results?” Framing it as a value exchange — you give us your email, we give you your result — makes a real difference in how many people actually follow through.
You’ll also see the ‘Next’ button here. You can rename it if you like, but the default usually works well as a clear transition.
If you want to give users more control, you can enable a ‘Previous’ button so they can go back and change their answers.
Just click below the ‘Page Break’ field and turn on the ‘Display Previous’ option.
Next, let’s drag an ‘Email’ field right below the page break.
Click on it to open the customization panel.
From here, you can customize the field’s label, if needed.
You should also make sure to toggle on the ‘Required’ option so users must enter their email before viewing their results.
For transparency, it’s a good idea to include a consent checkbox.
📌 Important: Adding a consent checkbox helps you follow privacy best practices like GDPR. That said, we’re not legal consultants, and you may want to review your local requirements if you’re collecting personal data.
You can do this by dragging in a ‘Checkboxes’ field under the email field.
Then, you’ll need to remove any extra options so you’re left with a single checkbox.
After that, go ahead and update the text to explain how you’ll use their email. For example, to send results or occasional updates through your email newsletter, you can write “I agree to receive my quiz results and occasional coffee updates by email.“
Don’t forget to turn off the ‘Include in Quiz Scoring’ option for this field. Otherwise, it can interfere with your quiz results. Also, make sure to toggle on the ‘Required’ option for this checkbox so users cannot proceed without agreeing.
If you prefer a cleaner look, you can hide the field label from the ‘Advanced’ tab and just display the consent text.
Simply turn on the ‘Hide Label’ option.
Step 5: Set Up Product Quiz Outcomes
Now you need to make sure each visitor actually sees their result after submitting. You’ll do this with ‘Outcomes’ — one per product recommendations.
In the quiz builder, switch to the ‘Outcomes’ tab.
WPForms creates one default confirmation for you. You’ll use that as your first outcome’s confirmation and add new ones for the rest.
First, let’s edit the ‘Default Outcome’ title to one of the personality types.
Then, you’ll need to choose an outcome type. For each outcome, you have two options:
Show Page — choose a dedicated page you’ve built for that outcome. This gives you the most flexibility since you can include product image and gallery, descriptions, and a buy button.
Go to URL — enter a URL, which can be within or outside your website.
For this tutorial, let’s go with ‘Show Page‘ and choose the dedicated outcome page from the ‘Page’ dropdown.
Next, you’ll need to add a conditional logic rule to each confirmation so it only shows when the quiz result matches.
Turn on the ‘Enable Conditional Logic’ option to open configuration settings. Then, you can create a rule, for example, ‘Show this outcome if Quiz Personality is Smooth & Chocolatey.’
With that done, you can click the ‘Add New Outcome’ button for your other personality types.
A popup will appear to prompt you to give the new outcome a name.
Go ahead and type in one of your personality types.
From here, you can assign a page and set a condition that tells WPForms when this result should be shown, as you did with the first one.
Step 6: Connect WPForms to Your Email Marketing Service
With your form built, it’s time to connect it to your email service (like Constant Contact) so each quiz result automatically drops the subscriber into the right list.
Inside the form builder, go to Marketing » Constant Contact and click ‘Add New Connection.
Next, you’ll create one connection per quiz outcome.
For each one, you need to do two things:
Assign it to the matching Constant Contact list (the ones you created in Step 1)
Add a conditional logic rule so the connection only fires when the quiz result matches that outcome
For a three-outcome quiz, that means three connections total:
Connection 1: Quiz result = “Smooth & Chocolatey” → add to “Smooth & Chocolatey” list
Connection 2: Quiz result = “Bold Espresso” → add to “Bold Espresso” list
Connection 3: Quiz result = “Fruity & Light” → add to “Fruity & Light” list
Here’s what the configuration settings might look like on your screen:
There’s also conditional logic you can set up.
Turn on the toggle to enable conditional logic, then set up a condition rule, such as “Process this connection if Checkboxes is I agree to receive my quiz results and occasional coffee updates by email.”
When someone submits the form, WPForms checks each connection’s conditions and fires only the one that matches.
The subscriber lands in the right list automatically with no manual sorting needed on your end.
Step 7: Embed the Quiz on Your WordPress Site
Your quiz is built and connected — now let’s make it live on your WordPress site.
WPForms makes it easy to add your quiz to your site using the built-in embed wizard. To get started, just click the ‘Embed’ button.
You’ll now see a popup asking where you want to embed your quiz. You can add it to an existing page or create a new one.
If you choose Select Existing Page, you can place the quiz on a page you already have, like your homepage or a landing page.
If you choose Create New Page, WPForms will automatically create a new page on and insert the quiz for you on the block editor.
For this tutorial, select ‘Create New Page’, since a dedicated page helps keep visitors focused on the quiz.
Next, enter a name for your product quiz page and click ‘Let’s Go!’
This will open the WordPress block editor with your quiz already in place.
From here, you can use the ‘Form Settings’ panel on the right to show or hide the quiz title and description. You’ll also find styling options below to help your quiz match your site’s design.
📝 Note: If you prefer, you can also use the shortcode method. Go to WPForms » All Forms, copy the shortcode next to your quiz, and paste it into any page or post using a Shortcode block.
Once the form is embedded, preview the page to make sure everything looks right — the questions load, the pages step through correctly, and the final email field is showing up where it should.
It’s also smart to test the quiz end-to-end before you publish.
Preview your page and submit a response for each possible outcome. Try entering a typo, an invalid email address, or skipping a required field to make sure your form validation works correctly.
After submitting, check that the correct confirmation message appears.
Be sure to test every outcome individually so you can confirm each one displays the right result.
Finally, confirm that the subscriber is added to the right Constant Contact list.
This quick test helps you catch any issues early and ensures everything runs smoothly once your quiz is live.
Once everything checks out, go ahead and hit ‘Publish’ (or ‘Update’ if you’re editing an existing page).
Now if you visit your page, you’ll see your WPForms product quiz in action:
Step 8 (Optional): Build Follow-Up Email Sequences in Constant Contact
📌 Important: Remember, automation requires a Constant Contact Standard plan or higher. If you’re on the free plan, you’ll need to upgrade before this step.
Your quiz is live and sorting subscribers into the right lists. Now let’s make those lists actually do something by sending follow-up emails that feel personal to each result.
From here, you can set the trigger to fire when a new contact joins a specific list.
You’ll build one sequence per quiz outcome, so three outcomes means three sequences. Each one should feel like it was written specifically for that result.
Here are some ideas for what to include:
A welcome email that mentions the specific quiz result by name
Product tips or usage guides relevant to the product recommendation
A discount code or special offer to encourage a first purchase
Related blog posts or videos connected to their result
A replenishment reminder if your product is something people reorder
Simply choose the ‘Automations’ option in the ‘Choose a campaign’ popup to start building your sequence.
Once your sequences are live, the whole thing runs on its own.
Someone takes the quiz, gets their result, joins the right list, and immediately starts receiving follow-up emails built just for them — no manual work required.
Add the subscriber to a WooCommerce customer segment
Automatically create a WordPress user account
If your quiz feeds into a bigger system, Uncanny Automator makes it easy to connect all the pieces without writing any code. You’d set the trigger to “WPForms form submitted with a specific value in a specific field,” then chain whatever actions you need.
Method 2: Thrive Quiz Builder (Interactive Quiz with Branching Logic)
🎖️ Best for: Online store owners who want a more interactive, quiz-focused experience with built-in funnels, all in one plugin.
In this method, I’ll show you how to use Thrive Quiz Builder to create a product quiz from scratch. It’s a powerful plugin with features like branching logic, personalized results, and a built-in opt-in gate, which lets you collect emails before showing results.
It also offers a more polished quiz experience out of the box. For example, you can easily use features like image-based answers, progress bars, and a one-question-per-screen layout.
✅ What You’ll Need
Thrive Quiz Builder standalone ($99/yr) or Thrive Suite ($299/yr) — Suite includes the full Thrive Themes toolkit if you want access to their other plugins, too.
Step 1: Install Thrive Quiz Builder in Your WordPress Site
Thrive Quiz Builder is a premium plugin and part of the Thrive Themes Suite, which is a collection of tools designed to help you build high-converting websites.
To get started, you’ll first need an account on the Thrive Themes website. Click the ‘Start Now’ button and follow the on-screen instructions to complete the sign-up process.
Once you’ve signed up, you’ll arrive in your own Thrive Themes dashboard.
From here, you can download the Thrive Product Manager plugin.
Next, you’ll need to upload it to your WordPress site.
After activation, head to the new ‘Product Manager’ tab in your WordPress dashboard. This acts as a central hub where you can easily manage and install all your Thrive Themes tools.
Click ‘Log into my account’ and enter your Thrive Themes credentials.
Once connected, look for Thrive Quiz Builder and check the ‘Install Product’ box.
With that done, click ‘Install selected products’.
When the installation is complete, you’ll see a ‘Ready to Use’ message.
Click ‘Go to the Thrive Themes Dashboard’ for now.
Step 2: Set Up a New Product Quiz
On the next screen, you’ll see that you have successfully activated Thrive Quiz Builder.
Go ahead and click the ‘Quiz Builder Dashboard’ button to open the builder.
Once the builder opens, you can click ‘Add New’ to create your first quiz.
📝 Note: You might also notice the ‘Import Quiz’ button. It lets you upload a previously exported Thrive quiz .zip file and reuse it on your site. This is especially helpful if you want to duplicate a high-performing quiz without rebuilding it from scratch.
When it asks you to choose a quiz type, select ‘Build from scratch.’
Since we’re building a personality or outcome style, each answer maps to a category rather than adding up to a score. Starting from scratch is exactly what you need for a product recommendation quiz.
In the next popup, Thrive Quiz Builder will ask you to name your quiz.
Make sure to give it a clear name. For example, if you’re running a skincare store, you could use the “Find Your Perfect Skincare Routine” name.
After that, you’ll need to choose the quiz evaluation type:
Number – Adds up points to give users a final numerical score.
Percentage – Gives users a score based on the percentage of correct answers.
Category – Sorts users into different personality types or product buckets based on their answers.
Right/Wrong – Highlights correct and incorrect answers immediately after a user selects an option.
Survey – Collects answers without assigning scores, points, or right/wrong feedback.
For a product quiz, let’s choose ‘Category.’ This evaluation type allows you to map specific answers to specific product recommendations.
Now, you can add your results by typing each one into the ‘Add a new category’ field and pressing ‘Enter.’
For example, for my skincare routine quiz, the results guide users to options like:
A Hydration Starter Kit
An Acne Control Set
Anti-Aging Essentials
Then, you can leave the feedback option set to ‘Don’t display feedback’ and click ‘Save.’
This will redirect you back to the Thrive Quiz Builder dashboard.
Next, click ‘Choose a Quiz Style’ to set the look and feel of your quiz.
Thrive Quiz Builder comes with a range of ready-made templates to help you create a visually appealing quiz.
You can pick a design that matches your brand and click ‘Choose Style.’
Step 3: Add Your Product Quiz Questions
Now it’s time to build your quiz.
You can start with 3–5 simple multiple-choice questions. This keeps the quiz quick and engaging, so more people finish it and reach your product recommendations.
To start, click the ‘Manage’ button in the Question section.
This will open the quiz manager.
From here, you can click the ‘Add Question’ button.
Now, add your first question in the ‘Question text’ field and the first option in the ‘Answer’ field. To add more options, just click ‘New Answer’ at the bottom of the popup.
For each answer choice, make sure to assign it to one of your categories. This ensures users are matched with the right result based on their responses.
Simply repeat this process to add the rest of your questions.
Once you’ve added all your questions, connect them in the question manager by clicking and dragging from one question to the next.
This step is important because it defines the flow of your quiz. Without these connections, users won’t move from one question to another, and your quiz won’t work as expected.
You can also use branching logic to guide quiz takers down different paths based on their answers. This lets you show follow-up questions that help refine their results.
To set this up, click the ‘Add Question’ button in the quiz manager to add a follow-up question. Once added, don’t forget to map it to the appropriate category.
🧑💻 Pro Tip: You can map options to different categories if your user has overlapping concerns. This helps refine results, but it also makes the quiz logic more complex.
After that, connect the dots under each answer to the next question you want users to see. Also, make sure your follow-up questions are also connected to the next step in your quiz.
Here’s how I branched my quiz:
When everything looks good, click ‘Save and Exit.’
Step 4: Configure the Opt-In Gate
The opt-in gate is what makes Thrive Quiz Builder stand out for list building.
An opt-in gate usually converts very well. Since visitors have already invested time answering questions, they are curious to see their results, making them more likely to provide their email address.
🧑💻 Pro Tip: You can choose to make this email field required or optional. Making it optional might collect slightly fewer emails, but it builds incredible brand trust by not forcing users into a newsletter just to see a result.
To turn it on, click ‘+ Opt-in Gate’ in the Quiz Structure section.
Once it’s enabled, Thrive automatically inserts an email capture step into the quiz flow right after the last question and just before the results page.
You can click ‘Manage’ to open its customization options.
On the next screen, you’ll see a premade optin gate.
Go ahead and click on the default name to edit it.
Once that’s done, click the pencil icon to open the editor and start customizing your opt-in form.
Here’s where you can find it:
In the opt-in gate editor, you can:
Add elements – like images, CTA buttons, social share, WooCommerce blocks, and more.
Change the template – choose from the available templates based on the style you chose.
Configure settings – like adding custom CSS and HTML.
Be careful not to keep the placeholder copy in. You can click on the text element to edit it.
In this editor, you can also add a connection for an email newsletter setup.
To do this, you can click the email capture block to open the configuration panel on the left and click ‘Add Connection.’ Then, you will need to choose your email marketing service and follow the prompts to connect your account.
If you’re not using an email marketing service, like ActiveCampaign or SendGrid, then you have two connection options to choose from:
Email – This simply sends a notification to your WordPress admin email whenever someone completes the quiz.
WordPress account – This automatically registers a WordPress user account for the person taking the quiz, saving their details directly in your site’s database.
For this tutorial, let’s choose ‘WordPress account.’
Next, you can assign a user role, like Subscriber. This allows you to safely store their contact information without giving them admin access to your site.
Don’t forget to click the ‘Apply’ button to finish configuring.
As you explore this panel, you’ll find a ‘Spam Prevention’ option. Enabling this lets you protect your email list from fake signups and bot submissions.
The good news is that Thrive has its built-in spam protection, so you don’t need a separate account for that. Go ahead and click on it to select it.
If everything looks good for you, click the ‘Save Work’ button at the bottom left corner, so you don’t lose your progress.
Step 5: Set Up the Quiz Results Page
Now that your questions and opt-in gate are set up, it’s time to send users to the right results page.
In the quiz structure, choose the ‘URL Redirect’ option for the results page.
This lets you direct quiz takers to a specific page based on their result—like a product or sales page.
You’ll then see a screen where you can assign a URL to each quiz outcome:
If your pages are on your WordPress site, select ‘Redirect to content on the site’ and search for the page you want to use.
If your pages are hosted elsewhere, simply paste the full URL for each one.
Make sure every category has a corresponding page set up so all users are redirected correctly. Here’s what you see on your screen:
Thrive Quiz Builder will automatically save your updates, so you’re safe to go back to the previous page.
Step 5 (Alternative): Create a Results Page with a Social Share Badge
📌 Important: This option is a bit more limited. Since the canvas is smaller, you won’t have as much flexibility compared to creating your own results page, where you can add clear CTAs, tips, and product recommendations.
Because of this, social share badges work best for graded quizzes, where the focus is on sharing scores rather than recommending products.
You can also create a social share badge to encourage users to share their results. This adds an interactive element to your results page and can help drive more traffic to your quiz.
To build one, click the ‘Create a Social Share Badge’ box.
In the popup, choose a template to get started.
You’ll be able to fully customize it, so just pick one that’s close to what you need.
This will open the Thrive Visual Editor again.
Here, you can click to edit any elements. For example, you can edit the placeholder text and background to match your quiz.
🧑💻 Pro Tip: Whenever you add images, make sure they are compressed and optimized for the web. Large, heavy image files can slow down your site, which might cause visitors to leave before the quiz even loads.
For category quizzes, make sure to use the [tqb_quiz_result]dynamic tag.
A dynamic tag automatically pulls in each user’s quiz result, so the correct outcome is displayed in the badge without you needing to set it manually.
Once you’re done, click ‘Save & Exit’ to finish.
This will take you back to the Thrive Quiz Builder dashboard.
From here, you’ll need to add your social share badge to your results page. Go ahead and click ‘Results Page’ from the dropdown.
On the next screen, you can give your results page a name.
Click on the default name to update it.
Next, it’s time to customize your results page.
Click the pencil icon to open the editor.
This will take you back to the Thrive Visual Editor.
To apply your social share badge, click on ‘Change Template.’
On the popup that appears, select the ‘Results Social’ option.
This will let Thrive to pull your customized social share badge.
In the preview, you can see your social share badge embedded into the results page.
From here, you can adjust how it looks.
For example, you might want to change the copy or move around the social icons. Simply click on the elements to edit them, and you’ll find the customization options on the left-hand panel.
When you’re done, go ahead and click ‘Save Work.’
Step 6: Create a Splash Page for Your Product Quiz
To make your quiz more engaging, you can also add a splash page.
A splash page is the first screen users see before the quiz starts. It introduces your quiz and encourages people to participate, instead of dropping them straight into the first question.
To set this up, go back to your Quiz Structure and select the ‘+ Splash Page’ option.
This will add a new pre-quiz flow in your Quiz Structure section.
Let’s click ‘Manage.’
On the next screen, you can give your splash page a name.
Click on the default name to edit it.
Next, it’s time to customize your splash page.
Click the pencil icon to open the editor.
This will take you to the Thrive Visual Editor.
From here, you can add text, images, or even a video, along with a strong call-to-action to encourage users to start the quiz.
To add a background image, for example, expand the ‘Background’ option, click the image icon, choose your file, and click ‘Apply.’
Next, update the placeholder text to match your quiz.
You can also replace the font, add some styling, or highlight key text so it stands out better against the background.
When you’re done, click ‘Save Work.’
Step 7: Embed the Quiz on Your WordPress Site
Now it’s time to make your quiz live on your site.
To embed your quiz, you’ll need to copy its shortcode and add it to a page using the Shortcode block in the WordPress editor.
Simply copy the shortcode from your Thrive Quiz Builder dashboard.
📝 Note: If you’re using Thrive Theme Builder, you can also add the quiz directly as a Thrive element without using a shortcode.
Next, create a new page in WordPress (or open an existing one where you want the quiz to appear).
In the block editor, click the ‘+’ button to add a ‘Shortcode’ block.
Then, paste your quiz shortcode into the block.
Once the quiz is embedded, preview the page to make sure everything is working as expected.
In the preview tab, you can fill out your form as a quiz taker would.
Check that your questions load properly and the opt-in gate appears at the right step. You might also want to try entering a typo in your email capture form to see if validation works.
Once you hit submit, confirm that the ‘URL Redirect’ displays the correct result.
Here’s what I got for my first test run:
And if you have ‘Results Page’ enabled for your redirect, check that as well.
Here’s what you might see on your screen:
Other than that, check if contacts are being assigned to the ‘Subsciber’ role on your user lists.
Go to Users » All Users in your WordPress admin area to confirm they were successfully added to your database.
If you ever notice spam or bot submissions slipping through, then you can easily remove them by hovering over their username and clicking ‘Delete’.
When everything looks good, click the ‘Publish’ button.
Now, you can check your website, to see how it looks like in action:
And that’s it—you’ve successfully created and embedded a product quiz using Thrive Quiz Builder.
FAQs About How to Build a Product Quiz in WordPress
Still have a few questions? Here are some quick answers to help you get started:
Do I need coding skills to set up a product quiz in WordPress?
Nope. Tools like WPForms and Thrive Quiz Builder are beginner-friendly and work with visual builders, so you don’t need any coding at all.
Which method is better for a WooCommerce store — WPForms or Thrive Quiz Builder?
It depends on your needs. WPForms is great if you want a simple quiz that also collects leads and works like a form. Thrive Quiz Builder is better if you want more advanced quiz funnels and detailed branching logic.
Can I embed the quiz on any WordPress page?
Yes. You can add your quiz to any page or post using the block editor, or create a dedicated page for it.
Can I use a different email marketing service instead of Constant Contact?
Yes. If you’re planning to use WPForms, then the good news is that it supports all popular email marketing tools, so you can connect services like Brevo or others instead.
How many quiz outcomes can I create?
There’s no strict limit, but 3–5 outcomes usually work best. It keeps your quiz simple and makes the results feel more accurate.
More Guides for Using Quizzes in WordPress.
I hope this guide has helped you create a product quiz in WordPress.
Next, you might want to see our other helpful guides on:
